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Totally web based & hosted on our servers --- nothing
to install on your
computers or servers means no technical support required on your end
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Multiple security levels from both the web site & user perspectives
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Very fast to implement & learn
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Built-in management reports & dashboards
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Highly customizable to your specific organization without programming
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Easily & quickly import existing customers, tasks & inventory items
from other applications
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Multi-browser friendly, working equally well with Edge, Internet Explorer,
Firefox, Safari, Opera & Chrome
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The only service / work management system that works on Android phones &
tablets, and Apple phones & tablets, supplying access anywhere / anytime
with or without a typical computer
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Automatic email notifications based on changing conditions
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Easy non-technical administration
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Disaster Recovery included
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Designed to support the ITIL v3 and ITSM framework
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ISO / IEC 20000 (information technology service management) &
27001 (information security management) compliant
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SOX (Sarbanes-Oxley Act) & HIPAA (Health Insurance Portability
and Accountability Act) compliant
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Uses the latest technologies including .Net, so it won't become outdated
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Green solution, using state-of-the-art data centers
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Technology so advanced, it has a Patent Pending on it.